Option 2: Use your 2FA backup code if you recorded it during the initial 2FA setup process. Launch Google Authenticator on your new iPhone and use it to scan the QR code on your old iPhone. (Yes, you can only do 10 at a time.) Tap on Export once you’ve made your choice. Step4: Read the informational text and click continue or Export Accounts to move on. Step3: Here, you will see a link labeled 'Export Accounts or 'Transfer Accounts. Step2: Open the drop-down menu by clicking the three dots in the screens upper-right corner. Note: It is not possible to set up a Master Key once you've already lost your sign-in 2FA. Tap the triple-dot icon in the upper-right corner and select Export accounts. Step1: Launch the Google Authenticator app on your mobile phone. Option 1: Use 2FA bypass if you have a Master Key set up on your account. Follow the instructions to set up 2FA on your new phone.Ĭhanging sign-in 2FA if your old phone is lost or stolen:.Click Change method within the Sign-in section.Those two QR codes options are not the same. Select your name in the top right corner and then select Security. On the new phone, you will select the Settings > Transfer account > Import account option and not tap the plus icon to scan a new QR code like you normally do. Changing sign-in 2FA if you still have your old phone: Once you have access to your account (via sign-in 2FA), you can easily remove trading 2FA, funding 2FA and Master Key 2FA as long as the Global Settings Lock is not enabled and then just set up those 2FAs again from scratch. The ability to transfer accounts had already been available to Android device owners for a number of months. Note: to remove trading 2FA, funding 2FA and Master Key 2FA, you do not need access to the original 2FAs or to any backups. iPhone and iPad owners can now transfer the online accounts for which they use Google Authenticator to a new device following the latest update to the app. If you have already set up 2FA with one device, first disable it in the settings of the (web) service. If the authenticator app you are using does not have a way to export to your new device, below are instructions on how to change your sign-in 2FA if you still have access to the old phone or how to bypass sign-in 2FA if you no longer have access to the old phone. Just scan the QR code on multiple devices during setup. If you are using an authenticator app for sign-in 2FA for your Kraken account, first check and see if the authenticator app you are using has an export feature where you can transfer your accounts to your new device (Google Authenticator for Android now supports this).
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